Privacy and Polices

A. Overview of Privacy Policy and Terms & Conditions in WalaPlus

Welcome to WalaPlus, a product of Tharwat Al-Ilm Information Technology Company (WalaPlus). We appreciate your interest in our application, which is designed to enhance social connections, physical activity, and employee satisfaction within a workplace environment. At WalaPlus, we take pride in respecting your privacy and ensuring that your personal information remains secure. In this document, we want to clearly communicate our privacy policy and terms and conditions for using WalaPlus. Please take a moment to review them carefully.

  • Minimal Collection of Personal Information: We only request personal information when it's truly necessary, such as your income level for legitimate purposes.
  • Confidentiality: We don't disclose your personal information to anyone, except where required by law, to improve our products, or to safeguard our rights.
  • Secure Storage: We keep your personal information on our servers only if essential for the continuous functioning of either WalaPlus or WalaPlus.
  • Control Over Visibility: Our goal is to offer straightforward controls so you can decide what's visible to other users, search engines, kept private, and permanently removed.
  • Zero Tolerance: We have zero patience for offensive material or problematic users. If you encounter an issue, report it to our support team immediately.
  • Deletion and Correction: Have questions about removing or updating your personal data? Reach out to us at info@walaplus.com.

We recommend that all WalaPlus users take the time to review and understand our privacy policy.

B. Privacy Policy

Data Collection

We collect certain personal information, such as your name, email address, and fitness data, to create an account and enable you to participate in challenges.

Use of Fitness Data

We use your fitness data, such as steps and distance, to track your progress in challenges and provide personalized recommendations to help you achieve your fitness goals.

Third-Party Integration

To ensure accurate tracking of your progress, we may integrate with popular fitness tracking devices and apps, allowing you to seamlessly sync your activity data.

Data Security

We take the security of your data seriously and implement necessary measures to prevent unauthorized access or disclosure.

Anonymous Data

We may use aggregated and anonymized data for analysis purposes and to improve your overall app experience.

WalaPlus Members

If you were previously registered in WalaPlus and wish to use WalaPlus, we will handle your data in accordance with this privacy policy.

Modifying Your Information

If you need to modify certain information about yourself within the application, you can submit a request to us, and we will do our best to accommodate your request.

Information we collect

Personal Details

When you sign up for an account or make a purchase, we may collect personal information such as your name, email address, phone number, gender, country of residence, date of birth, profile picture, and payment details (if applicable).

Fitness and Activity Data

With your permission, we may gather fitness and activity data from the step counter on your device, such as Apple Health, Google Fit, HUAWEI Health, or other authorized fitness-related applications. This includes data on steps taken, calories burned, and other broad health-related metrics. This information is utilized to translate your steps into real points if you win a prize with WalaPlus.

User Behavior

We may collect information on how you engage with the App and Services, including your device information, IP address, device name, operating system version, app usage statistics, and cookies. This data assists us in evaluating and enhancing the App's performance and features.

Utilization of Personal Data

  • Provision and Enhancement of Services: We employ personal information to facilitate the provision and improvement of our services, encompassing subscription processing, reward distribution, personalized in-app experiences, and analysis of usage patterns to augment our offerings.
  • Communications: We may utilize email addresses or phone numbers to transmit critical updates, notifications, and promotional materials pertinent to WalaPlus and WalaPlus applications. Users can opt out of marketing communications at any time by contacting us or expressing their desire to do so.
  • Aggregated Data: We may compile and anonymize personal information to generate statistical data for analytical purposes. Aggregated data lacks individual user identification and may be leveraged for research, analysis, and marketing objectives.
  • Legal Conformity: We may exploit personal information to adhere to applicable legislation, regulations, and legal procedures or to react to legitimate requests from public and governmental entities.

Data Sharing and Disclosure

  • Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering and improving our services, such as payment processors, cloud storage providers, analytics services, and customer support. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by WalaPlus and WalaPlus. However, your personal information may be disclosed, transferred, or shared with a third party for the benefit of the project/product.
  • Partners and Affiliates: We may share your personal information with our trusted partners and affiliates to offer you exclusive rewards, discounts, and promotions. These partners must adhere to appropriate data protection standards.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and offer options regarding your information.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, court order, or governmental inquiry.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

User Rights and Options

  • Account Information: Users can review and edit their account details within the app's settings menu. Additionally, they can request deletion of their account by contacting us or utilizing the deletion option available on the setup page.
  • Marketing Communications: Users may choose to opt out of receiving marketing communications via email or other means by following the instructions provided in the communication itself or by getting in touch with us directly.
  • Cookies: While most web browsers automatically accept cookies, users have the ability to selectively accept or reject them. Modifying one's browser settings to decline cookies is possible, although certain features of the application might not work optimally in such cases.
  • Access and Correction of Personal Data: Users possess the right to access, amend, and rectify their personal information. For assistance with these tasks, users are encouraged to reach out to us.

Security Measures

WalaPlus employs industry-standard safeguards to protect user personal information from unauthorized access, disclosure, modification, or destruction, except when disclosure is mandated by legal requirements. However, it is important to acknowledge that no transportation or storage method can guarantee complete security, and therefore, we cannot provide an absolute assurance of security.

Amendments to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any revisions made will be promptly posted on WalaPlus and WalaPlus website and within the application itself. It is advisable for users to regularly review this Privacy Policy to stay informed of any changes.

Contact Us

In case of any questions or inquiries, please feel free to reach out to us at info@walaplus.com