Common questions

Browse frequently asked questions

Find answers to common questions about WalaPlus, its features, and how it can support your workplace wellness initiatives.

Q: What is WalaPlus:

A program aimed at promoting physical exercise and social interaction among employees both within and beyond the workplace.

Q: How do I register for WalaPlus?

To sign up for WalaPlus, you can use the email address and phone number associated with your WalaPlus account to register directly. If you don't already have a WalaPlus account, you can either contact us for assistance or create a new account through WalaPlus app.

Q: Who is eligible for WalaPlus?

WalaPlus is open to all employees of organizations that offer WalaPlus program.

Q: What permissions does the program need on my phone?

If you are using an Android device, you all need to grant the Google Fit app the necessary permissions. If you are using an iPhone, you'll need to allow the Apple Health app to access the required data.

Q: Which health apps can WalaPlus access?

Currently, WalaPlus is able to access Google Fit and Apple Health.

Q: What are the main features of WalaPlus?

• Weekly Challenges: Compete against coworkers in fun fitness challenges.
• Custom Challenges: Participate in personalized challenges created by colleagues in the same department.
• Home Page Features: Track your progress on the home page, including calories burned, activity time, distance traveled, and steps taken.
• Prizes and Rewards: Win special prizes and rewards by participating in challenges within the app.
• Technical Support: Enjoy reliable technical support throughout the day.

Q: Are there any rewards for participating in the challenges?

Users can accumulate points by taking part in challenges, which can be redeemed for exciting prizes.

Q: Are there prizes for every challenge?

Prizes are available for all custom challenges, excluding weekly challenges.

Q: How long does the weekly fixed challenge last?

The weekly challenge lasts for one week, starting on Sunday and ending on Saturday.

Q: How can I contact you?

If you have any questions or need help, feel free to contact us via email at info@walaplus.com or start a chat with us. We'll be happy to assist you!